When troubleshooting in Spreadsheet.com you may wish to use your browser's developer console. Or, you might even be asked to dig in by members on the community forum or the Spreadsheet.com support team.
Different web browsers have different names for these built in tools, with Google Chrome calling them DevTools; Apple's Safari having a Develop menu of tools;Firefox calling them Web Developer Tools; and Microsoft Edge using Chromium for their DevTools.
To Open your Browser's Developer Console
Each browser has a slightly different way to open their developer consoles. But one universal way to access the console is to navigate to a portion of the Spreadsheet.com where right-clicking shows you browser options, then to right-click, and select "Inspect" or "Inspect Element".
Depending on your browser and settings, this will open a developer menu with multiple options to see the page's source code, a console to see what scripts are running, security checks, and more.
The Developer Console
In particular, you may be asked to take screenshots or share what you see in your browser's console. The console can sometimes show developers what went wrong on a page and where there are errors, helping to problem solve where the problem is and how to fix it.
In the animation above, the Console is the second menu we visit, titled Console, with a number of user messages, possible errors, warnings, and more. It functions as a sort of log, detailing what scripts load up and which fail.
In addition to screenshots, you may also be asked to save the console log directly. To do so, right click on the console area shown above and select Save as... from the dropdown menu.
A file of the console log will be saved on your computer and can be sent to our support team if requested.