Spreadsheet.com has a number of ways to help you solve problems or recommend updates. The best way is the community forum, which Spreadsheet.com team members regularly read and update. Below are a few steps you can take prior to contacting support and an email address to reach us.
Prior to contacting support
Prior to contacting support it is a good idea to first check our help articles, and then search the Community forum. The most common problems and features of Spreadsheet.com are detailed in both places and can be useful for commonly asked questions.
You can easily post a question or problem on the Community forum and get answers quickly that may even help others with the same problems. To search the community forum, first go to community.spreadsheet.com and then use the search option at the top. Or post a new topic if your question is not yet listed.
How to contact support
To submit a support ticket send an email to firstname.lastname@example.org. We will respond within 24 hours, often faster.
Check out all our support articles for advice on taking screenshots, ways to restore data, and more.